Programs

Our Programs

First Nations SchoolNet

The First Nations SchoolNet (FNS) program, a national initiative funded by Indian and Northern Affairs Canada, provides Internet connectivity, technical support, and computer equipment and software to First Nations band-operated schools throughout Canada.

Manitoba First Nations SchoolNet (MFNS) delivers the FNS program for the Manitoba region, and thus we are responsible for all aspects of program delivery to Manitoba schools.

Services Available through the FNS Program
Help Desk Services

Manitoba First Nations SchoolNet offers free Help Desk services to all of the schools, adult education centers and CAP sites that it serves

How to Contact Us

Call us toll free: 1-866-397-5446

Submit a Ticket / Check Ticket Status Online

On-Site Technical Support

If a computer problem cannot be resolved by our Help Desk the telephone, or if major work is required, we can arrange to have a technician visit your school to resolve your problems.

To access our On-Site Support, please contact our Help Desk and open a ticket with the exact problem that you are having. We have several remote control technologies at our disposal that allow us to resolve many problems without needing to travel, but if the issue cannot be resolved remotely from our office in Winnipeg, we can schedule a technician visit to resolve the problem.

IC3 Training

Learn IC3 in your Community

Please phone us at 1-866-397-5446 for information on how to access the IC3 materials.

Virus Protection

All Manitoba First Nations SchoolNet schools are licensed to use Sophos Client Security Suite, which includes Sophos Anti-Virus, Sophos Anti-Spyware, and Sophos Client Firewall. This world-class solution can be obtained by contacting our Help Desk toll free at 1-866-397-5446 and requesting a copy of the software, the license codes and the install documentation. If you have difficulties installing the software yourself, the Help Desk would be pleased to assist you with the installation.

High-Speed Internet

Manitoba First Nations SchoolNet provides High Speed Internet services to the schools and adult education centers it serves through outside Internet providers.

Technologies and providers used include:

  • Wireless and Satellite Internet (BCN)
  • KA Band High Speed Satellite Service (XploreNet)
  • Wireless Terrestrial Broadband (I-NetLink)
  • Wired high-speed (MTS and Shaw)

If your school is served by Manitoba First Nations SchoolNet, feel free to call our Help Desk first with connectivity issues. If we cannot resolve your problem over the phone, we will contact the ISP servicing your school and work with them directly to resolve the issue.

Connectivity Subsidies

MFNS-served schools and adult education centers may be eligible to receive connectivity subsidies. Please contact our Help Desk for more information and for a Connectivity Subsidy Request form.

Consulting

If an FNS-served site is looking for the best way to solve a particular technology problem, our consulting team is here to help. Our Help Desk can provide consulting and recommendations as to the best solutions for a given problem, including what software and hardware solutions work well. Give our Help Desk toll free at 1-866-397-5446 to speak with one of our consultants.

Procurement

Through the CAP program, Manitoba First Nations SchoolNet provides bulk hardware and software purchasing to ensure that CAP sites have access to modern computer hardware and software to facilitate public Internet access.

For more information, click here to go to the Community Access Program page

Youth Employment

Manitoba First Nations SchoolNet offers a variety of youth employment opportunities for youth aged 15-30 through the First Nations SchoolNet Youth Initiative and the Community Access Program Youth Initiative.

For more information, click here to visit our Programs for Youth page

Video Conferencing Network

The MFNS video conferencing network is comprised of First Nations communities across the province with locations in Winnipeg and Thompson, as well as interconnects to K-Net’s video conferencing network in Ontario.

Community Access Program

The Community Access Program (CAP), a national initiative funded by Industry Canada, provides Internet connectivity, technical support, and computer equipment and software to northern and Aboriginal public Internet access centers throughout Canada. Manitoba First Nations SchoolNet is one of the delivery agencies of the CAP program for the Manitoba region, and thus we are responsible for all aspects of program delivery to Manitoba’s northern and Aboriginal CAP sites.

What CAP Offers

Some of the services provided under the CAP Program include:

Help Desk Services

Manitoba First Nations SchoolNet offers free Help Desk services to all of the schools, adult education centers and CAP sites that it serves

How to Contact Us

Call us toll free: 1-866-397-5446

Submit a Ticket / Check Ticket Status Online

Procurement Services for Hardware & Software

Through the CAP program, Manitoba First Nations SchoolNet provides bulk hardware and software purchasing to ensure that CAP sites have access to modern computer hardware and software to facilitate public Internet access.

For more information, click here to go to the Community Access Program page

Youth Employment (CAP-YI)

Manitoba First Nations SchoolNet offers a variety of youth employment opportunities for youth aged 15-30 through the First Nations SchoolNet Youth Initiative and the Community Access Program Youth Initiative.

For more information, click here to visit our Programs for Youth page

As well, many of our CAP sites are located at First Nations schools and thus additionally have access to services provided through the First Nations SchoolNet (FNS) program.

SchoolNet Youth Initiative

The Manitoba First Nations SchoolNet Youth Initiative (MFNS-YI) is a youth employment project that aims to provide a unique employment opportunity for First Nations Youth. Funded federally by Indian and Northern Affairs and locally by Keewatin Tribal Council, the Manitoba First Nations SchoolNet Youth Initiative seeks to:

  • Provide employment opportunities for First Nations Youth ages 15-30 in First Nations schools and community organizations.
  • Enhance interpersonal and technical skills as the interns work to meet the needs of their school and communities.
  • Provide an understanding of how Information and Communication Technologies can enhance the traditional learning environment